Females in Fiber: A Q&A with Fiber Optics Engineer, Hannah Smith

• Can you tell us a bit about your background and how you became interested in fiber engineering?

I originally studied media makeup at university and continue to work as a makeup artist for photoshoots and weddings on weekends. However, I was eager to try something different, which led me to explore telecoms. At first, I was sceptical about entering an industry I hadn’t considered before, but after discovering that other women with backgrounds similar to mine were thriving in the field at my current company, I thought, “Why not give it a try?”

• How did your journey in the industry begin – and how did you get to where you are today?

My journey in the industry began when I joined a comprehensive training program with CCN Communications. Throughout the program, I gained a diverse skill set, including certifications in:

•  S8 – Overhead Cable Installation
•  (PIA) S9 – Pole Stepping on Congested Poles
•  Asbestos Awareness SA007
•  First Aid
•  IPAF Static Boom (1b)
•  Manual Handling SA005
•  NRSWA Unit 002 – Signing, Lighting, and Guarding.
•  SA001 – Safety Overhead
•  SA002 – Safety Underground

In addition to these certifications, I had the opportunity to develop essential on-the-job skills that helped me grow. CCN Communications has been incredibly supportive, continually providing training and courses to expand my knowledge. Through this ongoing learning and hands on experience, I have progressed from my initial training to becoming a Telecoms Engineer.

• What are some challenges you’ve faced as a female in the fiber industry?

In the workplace, I’ve been fortunate to experience a supportive and welcoming environment. To begin with I struggled getting to grips with certain tools as I had never had to use them before but the team I work with are incredibly helpful. I’ve never faced any challenges at work based on my gender. However, sometimes I do encounter comments from the general public, such as “don’t break a nail.” While these comments can be frustrating, I don’t let them bother me. I focus on proving my skills and capabilities, and I’ve learned to brush off the negativity.

• What skills do you think are crucial for success in fiber engineering?

A solid technical understanding is key, but I also think problem-solving, attention to detail, and adaptability are crucial. The ability to work effectively in teams and communicate clearly play a big role.

• What tools have made the biggest difference for you in the field?

Ripley’s tools, such as their cable stripping and cutting tools, have made a big difference in terms of efficiency and precision. Having the right tools is essential when working with delicate fiber optic cables, and Ripley’s products have really streamlined my work.

• What’s a project you’re particularly proud of? 

I am generally proud of all the work I’ve been involved in, as each project has contributed to my growth and expertise. One thing I really enjoy now is pointing out the poles and cabinets I have worked on to friends and family and saying, “I did that.” It’s a great feeling to see customers connected to the work I did and it reminds me of how far I’ve come in my career.

• Have you received any negative comments from sharing your work online – how do you deal with them?

I mostly receive positive comments about my work, and it’s incredibly rewarding to get messages from others saying I’ve inspired them. However, I have had the occasional comment about my appearance or dismissive remarks like, “Oh, a woman did that, I’ll have to fix it now.” I don’t let these comments bother me. I simply block them and move on, focusing on the positive impact I’m making and the support I receive from others.

• What are your goals for your career?

I’m focused on continuing to grow my technical expertise in fiber engineering and eventually taking on a leadership role where I can help mentor and inspire other women entering the industry.

• What do you think are the benefits of having more females in the fiber industry?

Having more women in fiber engineering brings diverse perspectives and encourages creativity in problem-solving. Additionally, having women on the team can bring a calm and balanced energy, fostering a positive and collaborative work environment.

• How can companies better support females in the industry?